“Compassionate Companion Care You Can Trust”
Frequently Asked Questions
1. What types of services do you provide?
We provide non‑medical companion care, including companionship, light meal preparation, transportation, errands, safety check‑ins, activities, social engagement, and daily routine reminders.
2. Do you offer personal care or medical care?
No. We do not provide hands‑on personal care, medication administration, or medical services. We specialize strictly in non‑medical support and companionship.
3. What areas do you serve?
We proudly serve:
• Harris County
• Fort Bend County
• Waller County
4. Are your caregivers insured and background‑checked?
Yes. All caregivers are fully screened, background‑checked, and TrueCare Companion Services is fully insured for your peace of mind.
5. Can you customize services to fit my needs?
Absolutely. If you don’t see a package that fits your situation, we will create a personalized care plan based on your schedule and needs.
6. Do you provide transportation?
Yes. We offer safe and reliable transportation to appointments, errands, grocery stores, social outings, and more.
7. How do I get started?
Simply contact us to schedule a consultation. We’ll discuss your needs, recommend the right services, and help you choose a package or custom plan.
8. What are your rates?
We offer hourly services and package options. Full pricing is available on our Services page, and we can also customize solutions to fit your budget.
9. Do you offer same‑day or urgent appointments?
In many cases, yes. Contact us and we’ll do our best to accommodate urgent or same‑day needs.
10. Do you work with families who live out of town?
Yes. We regularly update long‑distance family members through check‑ins, reports, or preferred communication methods to give you peace of mind.
11. Can you stay with my loved one during appointments or outings?
Yes. We can accompany clients during medical appointments, shopping trips, social visits, or community activities.
12. What makes TrueCare Companion Services different?
We focus on meaningful companionship, reliability, and building genuine relationships with our clients. Our team is carefully selected, professional, and dedicated to making each day brighter and easier.